Contact Center Solutions
Quick Assistance (Emergency Contact Centers)
Issues / Requests
- "We want to set up an emergency response contact center immediately."
In response to the need for contact center immediately in an emergency, we implement our “short-period center set-up” service.
Features of Quick Assistance
Feature 1:From the time of application, a center can be ready to go the very next day at the earliest!
In preparation for emergencies, from setting up a system with space, equipment and necessary personnel secured, short-period center set-up is actualized.
Feature 2:Low-cost, as fees are only accrued during use!
Principally, no fees are necessary such as registration fees, monthly usage fees, or non-usage fees, etc. As fees are only charged during the period of use, the service can be used at a low cost.
Feature 3:Reception on various scales of operation!
From small-scale establishments with a handful of employees and above, various scales of operation systems can be built according to your requirements.
Example of Use:
We can help if…
Emergency Customer Reception Windows
“When some trouble occurs, it’s necessary to respond to customers rapidly, but implementing a reception window right away is impossible...right?”
Event / Campaign Service Windows
“It’s always so much work to get the reception system prepared when an event or campaign suddenly gets decided upon...”
BCP（Business Continuity Plan）Measures
“We want to have a business continuity plan at the ready, but keep regular costs to a minimum as much as possible. Is there any way to implement a system for reception only in times of emergency?”
Rapid Telephone Surveys
“We must set up a telephone survey in a short period of time, but the operations our company can carry out are not enough...”
For inquiries about call centers:0120-050513
Hours of Operation: Weekdays 9:00 - 17:30 (excluding Sat., Sun., holidays)